Logo Design Communication

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Logo Design Communication

LogoAnts accepts only email feedback. You are more than welcome to call our design team, but in order for the design feedback to be entered into our production system it must be sent in an email. Many clients call to exchange ideas with the designer and then send an email with a summary of their instructions. That's fine.

Any other communication during the design process (if you have a question about copyright, for example) can be handled either by our design team or our support staff, either via email or telephone - whichever you prefer.

Overview Of The Process

When we receive your order, our support staff feed it into our production system. One of our in-house designers will pick it up from there, create the first batch of designs and email it to the email address you supplied on the order form. When you send your feedback on that first batch of designs, our support staff will place your logo back on the production schedule where the same designer (usually) will pick it up again, create the second batch of designs and email it to you.

This process repeats until we reach the design limit for the package you ordered or until you choose one of the concept designs. Now the alterations process starts. You get unlimited alterations, so we can continue tweaking your chosen concept design until it is perfect. The alterations process works exactly the same... emails bounced back and forth between you and the designer.

When you accept the logo, the designer emails you the final print-ready and web-ready image files. Presto. You're logo-ed. If you also need your logo files shipped out to you on a CD, please ask your designer. We'll charge you about $20 for creating the CD and shipping it out to you.


Questions? Please get in touch. We look forward to hearing from you!

 

 

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