LogoAnts Terms of Service

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Terms of Service

LogoAnts.com is a division of Graphics Factory CC, Reg. Nr. 2008|121028|23. For the sake of clarity, this document refers to LogoAnts.com, which shall be understood as representative of Graphics Factory CC. By visiting LogoAnts.com or making use of the services available on LogoAnts.com you are agreeing in full to the terms and conditions set out below as well as the terms and conditions in any documents linked to from this document (collectively, the “Agreement”). If you do not agree to any of the terms in this Agreement, please do not use this Site.

LogoAnts.com reserves the right to change its design prices, package specifications, Terms of Service or any other aspect of its service without notice, at the discretion of LogoAnts.com management. Changes become effective when published.

COPYRIGHT

It is the policy of LogoAnts.com to transfer exculsive copyright to the client upon completion of the design. The only right that LogoAnts.com retains is the right to display the client's logo in its design portfolio, either on LogoAnts.com, another company web site or any other promotional material.

Where more than one concept design is presented to a client, only the accepted concept design becomes the property of the client. Concept designs not accepted by the client remains the exclusive property of LogoAnts.com who may resell, re-use or destroy such logos at its discretion.

It is the policy of LogoAnts.com to not make use of clip-art or any pre-existing images when creating logos. All LogoAnts.com logos are designed from scratch. Even so, it can happen that a logo created by LogoAnts.com ends up being very similar to a logo that already exists somewhere in the world. Clients are therefore urged to register their logos as trademarks as soon as possible, and in any event before the logo is officially adopted. When a LogoAnts.com design fails trademark registration because a similar design already exists, LogoAnts.com will work with the client to make the necessary alterations to the logo, free of charge, up to a maximum of ten revision rounds.

When clients submit images to LogoAnts.com to be used as a basis, starting point or reference for design work, LogoAnts.com will assume that the client is the copyright holder for that image or has obtained the necessary permission to use that image. The client accepts full and sole responsibility for copyright or trademark infringement resulting from the use of such an image.

When a refund is requested, the sole copyright to all designs created for the client remains with LogoAnts.com.

OWNERSHIP

LogoAnts.com will make no claim of ownership with regard to finalized designs for which payment has been received. When you accept one of the concept designs as your final logo, that logo becomes your exclusive property without restriction. You may use it for any purpose. The initial order amount is the full payment. There are no royalty fees of any kind, nor any other money due after the sale.

All shelf logos (pre-designed logos) are marked as "sold" when purchased and are no longer for sale on this or any other of our web sites. Though highly unlikely, it could happen that a logo is not marked as "sold" and that it is then sold more than once. Our proprietery logo archiving system will pick up any double sales. The client who purchased it first will be considered the rightfull owner. The client who purchased it second will be notified and will have the option to either receive a different, replacement shelf logo or a full refund. The client will not be eligible for additional compensation over and above either a replacement shelf logo or a refund for the amount paid to LogoAnts.com for the logo in question.

REFUNDS

It is the policy of LogoAnts.com to issue full and prompt refunds to clients who request refunds, provided that the following criteria have been met:

  • Refunds can only be issued within 30 days of the order.
  • Refunds can only be issued if the client provides the order number.
  • Refunds can only be issued up to the point where the client requests a second batch of designs. In other words, if you give feedback on the first batch of 3 to 7 designs and we start on the next batch, you no longer qualify for a refund.

LogoAnts.com reserves the right to refuse to work on a project. In such cases, the full order amount will be refunded and the client will be notified. LogoAnts.com will not be required to offer reasons for its decision.

TURNAROUNDS

It can happen that we are unable to meet advertised turnaround times due to high order volumes or circumstances beyond our control. As a result, LogoAnts.com cannot guarantee turnaround times. If you have a tight deadline, please ask your designer about our rush option.

If two weeks go by without any design feedback from the client, the logo status will remain "open", but the priority may be lowered at the discretion of one of our senior designers.

If twelve months go by without any design feedback from the client, the logo status will change to "closed". To resume work on a closed logo will require a new order.

AFTER-SALES SERVICE

"Unlimited alterations" or "unlimited revisions" refer to changes during the design process. Once the clients accepts a design as final, the design files are delivered and the project status changes to "closed". Changes to the design beyond this point will incur additional charges.

LogoAnts.com guarantees that you can use your logo for any purpose, from printing to the web any anything in between. This however assumes that only standard, modern printing techniques are used. If a design is printed using a very outdated or a very unique printing process, LogoAnts.com may charge an additional fee to convert the logo to a format suited to that process.

DISPUTE RESOLUTION

You agree to resolve any dispute, claim or controversy at law between you and us in accordance with this section entitled "Dispute Resolution". You further agree to contact us directly before resorting to any of the alternatives stated here. This Agreement in its entirety is governed by the laws of South Africa. You agree that any claim or dispute you may have against or with Biz-Logo will be resolved by a court located in South Africa. Any cause of action you may have with respect to Biz-Logo must be commenced within 30 (thirty) days after it arises, or the cause of action is barred. Should you file a claim contrary to this section entitled "Dispute Resolution" we will be entitled to recover attorney's fees and costs from you up to R20,000 ZAR, provided that we have notified you of the improperly filed claim and that you have failed to promptly withdraw the claim.

GENERAL

You are solely responsible for compliance with local laws, keeping in mind that this service is based in South Africa and that accessing this site and its contents may not be legal for all persons in all countries.

No delay or omission by us in exercising our rights or remedies under this Agreement will be construed as a waiver of such rights or remedies. Any single or partial exercise of a right or remedy shall not preclude further exercise of rights or remedies. If any part of this Agreement is found to be unenforceable, the unenforceable part will be given effect to the greatest extent possible and the remainder of the Agreement will remain in full force and effect. You will not transfer or delegate your rights, responsibilities or your account without prior written consent from us. We may assign this Agreement without restriction

This Agreement together with the LogoAnts.com Disclaimer comprises the entire agreement between you and us and shall supersede any prior agreement between the parties.

 

 

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© 2008-2017, LogoAnts.com
LogoAnts.com is a division of Graphics Factory CC, Reg 2008|121028|23
Use of this web site constitutes acceptance of the LogoAnts.com Disclaimer and Terms of Service Agreement.
If you disagree with any of the terms in either of these documents, please do not use the LogoAnts.com web site or services.

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